FAQs

Look for white patches, coloured lines, ink bleed, dark spots or dead pixels. These signs point to a damaged LCD layer. Touch delay and uneven brightness can also indicate panel damage. For a quick check, send a clear photo or video of the powered screen to 0411 322 772. Our team in Frankston and Cranbourne will confirm if you need glass only or a full LCD and glass assembly.

We provide free quotes after we inspect the device. Prices vary by model and fault. Typical work includes iPhone screen replacement, Samsung battery replacement, charging port repair, gaming console HDMI repair and MacBook keyboard or trackpad service. Call our Frankston or Cranbourne store for a same day estimate.

Visit us in Frankston at 2 Wells Street or in Cranbourne at 59 High Street. We regularly help customers from Chelsea, Mordialloc, Aspendale, Edithvale, Bonbeach, Carrum, Seaford, Patterson Lakes, Karingal, Langwarrin, Carrum Downs, Skye, Mount Eliza, Cranbourne North, Cranbourne West, Cranbourne East, Clyde, Clyde North, Lyndhurst, Lynbrook, Narre Warren, Botanic Ridge and Junction Village. Mail in service is available for greater Melbourne and Victoria.

Check in or book online. We run a quick diagnosis and confirm the fault. You receive a clear quote and an estimated time for pickup before we start. We complete the repair using quality parts then run a multi point test. If a part must be ordered or work is board level we keep you updated at each step.

Many phone and tablet repairs finish within 20 to 120 minutes. MacBook repairs vary by job. Basic services like LCD screen replacement, battery replacement and keyboard repair are usually finished within one hour. Board level diagnosis or logic board repair usually takes two to three days so we can test properly. We also service laptops, PCs and game consoles. HDMI and motherboard faults on PlayStation, Xbox or Nintendo usually take two to three days. We keep a wide range of parts in stock to reduce delays.

We repair phones, tablets, laptops, desktops and game consoles. Brands include Apple iPhone, iPad, MacBook and iMac, Samsung, Google Pixel, Oppo, Huawei, Microsoft Surface, Lenovo, HP, Dell, ASUS, Acer, MSI and Razer. We also service PlayStation consoles from PS2 to PS5, Xbox consoles from Original to Series X or Series S and the Nintendo family including Switch, DS and 3DS.

Yes. We use OEM grade parts and stand behind our work. Screen repairs include lifetime workmanship coverage. Batteries include up to two years or 500 cycles. Motherboard and logic repairs include twelve months on the same fault. Other components include twelve months. Accidental damage and change of mind are not covered.

We offer multi item discounts and seasonal promotions. Follow TLIRepair on Facebook or Instagram or join our mailing list to see current offers.

All bookings require a 50% deposit before work begins. We accept EFTPOS, Visa, Mastercard, Zip Pay, Afterpay and cash. The remaining balance is due when the job is complete before collection. Business clients can arrange invoiced payments for ongoing service.

Your data is handled with care and confidentiality. Please back up whenever possible before service. Data recovery and data transfer services are available if your device is not booting.

Yes. Ask us for a repair reference number and packing tips. We log the device on arrival, carry out the repair, test the device and return it with tracked courier delivery.